Current Roles
Assistant Manager
Friday - Monday | 36 - 40 hours | circa £30k (subject to hours & experience)
Cottage Orné is a family-run venture set in a private hamlet near Looe, with 12 cottages, a 7-bedroom Manor House, a pool, and tennis court. We’re creating a unique escape that blends character-filled accommodations with wellness and creativity, offering an art studio, movement space, saunas, and a treatment room. As we complete renovations and prepare for our soft launch this summer, we’re looking for team members who share our passion for hospitality, attention to detail, and creating a warm and welcoming experience for guests.
What is the job?
Looking for a role where no two days are the same? Love working with people and making sure everything runs like a dream? Have a passion for design, wellness, creativity and epic experiences?? We’d love to have you join our small team as our new Assistant Manager!
We are passionate about creating a place where guests can truly unwind and feel at home. As our Assistant Manager, you’ll play a huge part in making that happen – from making sure everything is set up perfectly for arrivals, to supporting our team and keeping things running smoothly.
Who are you?
Someone with experience in hospitality, management or customer service (ideal but not essential).
A natural communicator with a positive, proactive attitude.
Someone who stays calm under pressure and can solve problems on the spot.
Responsibilities
Keeping the site running like clockwork, so every guest has a wonderful stay.
Lending a hand across housekeeping, maintenance, and reception when needed.
Creating a warm, welcoming experience that feels like a home away from home.
Checking everything is spotless and ready before guests arrive.
Responding to guest questions (via phone and email) with a warm and friendly manner.
Making sure all paperwork and records are kept up to date.
Spotting and reporting any maintenance issues promptly.
Help with training and supporting new team members.
Keeping track of supplies and managing stock levels.
Assisting with budgeting and and inventory control to manage costs effectively.
Organizing staff rotas to keep things running smoothly.
Handling any guest concerns calmly and professionally.
Helping the team stay organized and on track throughout the day.
Requirements
Own transport is essential due to our rural location.
The site is non-smoking, so important to be a non-smoker.
Strong organizational skills and the ability to multitask.
Confidence in working with a small team and getting stuck in.
Flexibility to adapt to the needs of the business.
A great eye for detail and a sense of pride in your work - passionate about going the extra mile.
References will be required